The COVID-19 pandemic has transformed the way we work, and remote work has become the new normal for many businesses in Australia. As more organisations have embraced remote work as a long-term strategy, remote workforce management has become increasingly critical. It has now become a necessity. As we move towards a post-pandemic world, it is likely that many companies will continue to use remote work. Remote workforce management poses its unique challenges, but there are strategies that companies can employ to ensure their remote employees are productive and engaged.

Set Clear Expectations

Clear expectations are vital in any workplace, and it is especially important in a remote work environment. Remote employees need to know what is expected of them and how their work will be evaluated. Clear expectations should include project deadlines, performance metrics, communication protocols, and collaboration standards. Setting clear expectations will help remote employees understand their roles and responsibilities, and it will help managers check their progress. According to a survey conducted by Buffer, remote workers who have clearly defined goals are 30% more likely to feel productive at work.


Supply the Right Tools

One of the most critical factors in managing a remote workforce is supplying the right tools. Remote workers need access to the same tools and software as their office-based colleagues. This includes communication tools such as video conferencing and messaging platforms, project management tools, and collaboration software. Supplying the right tools will help remote workers stay connected, collaborate effectively, and stay productive. Companies should also ensure that their remote employees have access to secure and reliable internet connectivity, as this is essential for remote work. The most popular collaboration tools include Microsoft Teams, Slack, Zoom, and Trello. According to a survey by the Australian Computer Society, 82% of organizations in Australia use collaboration tools to manage their remote teams.

Maintain Regular Communication

Communication is key when it comes to managing a remote workforce. Regular check-ins can help managers stay up to date on their remote employees' progress, address any concerns they may have, and supply support where needed. Communication can take the form of regular video conferences, team meetings, and one-on-one sessions. It is essential to ensure that remote employees feel connected to their colleagues and that they receive the support they need to succeed.


Encourage Collaboration

Collaboration is vital in any workplace, and it is just as crucial in a remote workforce. Encouraging collaboration can help remote workers feel like they are part of a team and help them stay engaged. This can include regular team meetings, project collaborations, and online chats. Encouraging collaboration can also help remote employees share their knowledge and skills with colleagues, leading to better outcomes. Managers should also ensure that remote employees have access to the same resources as office-based colleagues, such as training and development opportunities.

According to a survey by TINYpulse, 77% of remote workers in Australia feel connected to their team, while 64% feel connected to their organization's mission. To improve employee engagement, businesses can organise virtual team building activities, supply regular communication, and recognise employees' achievements.

Support Work-Life Balance

One of the challenges of remote work is that it can blur the lines between work and personal life. Managers should support work-life balance by encouraging their remote employees to take breaks, set boundaries, and prove a routine. This can help remote employees avoid burnout, stay motivated, and keep a healthy work-life balance. 72% of remote workers report that they have better work-life balance than they did before the pandemic, according to a survey by McCrindle Research. Managers should also be flexible when it comes to scheduling and deadlines, as this can help remote employees manage their workload more effectively.


Remote work is here to stay, and businesses must adopt remote workforce management strategies to ensure that their remote teams are productive, engaged, and motivated. Managing a remote workforce requires a different approach than managing an office-based team. Employers must set clear expectations, supply the right tools, keep regular communication, encourage collaboration, and support work-life balance. By implementing these strategies, employers can ensure their remote employees are productive, engaged, and happy in their work. Remote work is likely to continue in a post-pandemic world, and companies that can effectively manage their remote workforce will have a competitive advantage.


About Northbridge

In 2010, Northbridge came to life with a vision to revolutionise workforce solutions in Australia, inspiring transformative growth in the ever-evolving recruitment industry. Our mission was clear - to be the spark that ignites profound change for all our stakeholders.

Our foundation is built upon the pillars of diversity and collaboration, recognising them as the cornerstones of success. We've cultivated a profound understanding that paves the way for transformative journeys for all stakeholders and ensures the fulfillment of our purpose. Quality is at our core, responsiveness to your needs is our commitment, and we empathize with your motivations, no matter the context in which you find yourself today. Our organisation revolves around a set of unwavering values - passion, inclusivity, and evolution.

Our solutions cover Permanent Recruitment, Contract, SOW and Temporary Staffing, Labour Agreement - On-Hire, Payroll Management, and IT On-Demand.

For remote and other opportunities, you may visit our job's page.