Payroll management is an essential part of any organisation. It involves the calculation of employee wages and taxes, keeping track of employee hours, and managing benefits and compensation. With the advent of innovative technologies, the way businesses manage payroll is changing. Automation, digitalisation, and self-service options are becoming more prevalent, and businesses need to adapt to remain competitive.

In Australia, payroll management solutions have come a long way in recent years. The use of automation and digitalisation is on the rise, and businesses are recognising the benefits of employee self-service options and mobile payroll.


Automation and Digitalisation

The use of automation and digitalisation in payroll management has become more widespread in Australia. According to a study by Deloitte, 30% of Australian businesses are using automation to handle their payroll processes. This trend is expected to continue, with more companies looking to automate their payroll functions to improve efficiency and reduce costs.

One of the key benefits of automation is the ability to reduce errors in payroll processing. Payroll errors can be costly for businesses, both in terms of money and time. According to a survey by the Australian Payroll Association, the average cost of fixing a payroll error is $51, and it takes an average of 16 minutes to correct each error. By using automated payroll systems, businesses can reduce errors and save time and money.

Digitalisation is also playing a significant role in the evolution of payroll management solutions in Australia. The use of cloud-based payroll software is becoming more popular, allowing businesses to access their payroll information from anywhere, at any time. According to the Australian Bureau of Statistics, 42% of businesses are now using cloud computing, up from 31% in 2016. This trend is expected to continue, with more businesses moving towards cloud-based solutions.


Employee Self-Service

Another trend in payroll management solutions in Australia is the use of employee self-service portals. These portals allow employees to access their payroll information, such as payslips and leave balances, without having to contact HR or payroll staff. According to the Australian Payroll Association, 47% of Australian businesses now offer employee self-service portals, up from 36% in 2019.

Employee self-service portals can supply significant benefits for businesses, such as reducing the workload for HR and payroll staff and improving employee engagement. Employees can access their payroll information whenever they need it, which can improve transparency and trust between employees and employers.


Mobile Payroll

The use of mobile devices in payroll management is another trend that is gaining popularity in Australia. Mobile payroll allows employees to access their payroll information from their mobile devices, such as smartphones and tablets. This trend is particularly relevant for remote workers or employees who are often on the move.

According to a survey by the Australian Payroll Association, 23% of Australian businesses now offer mobile payroll, up from 15% in 2019. This trend is expected to continue, with more businesses recognizing the benefits of mobile payroll.

Predictions for the Future

Looking to the future, there are several predictions for the evolution of payroll management solutions in Australia. One prediction is the increased use of artificial intelligence (AI) in payroll processing. AI has the potential to automate many of the manual tasks involved in payroll processing, such as data entry and calculations. This could lead to considerable time and cost savings for businesses.

Another prediction is the continued growth of cloud-based payroll software. As more businesses move towards cloud-based solutions, there is likely to be increased competition in the market, leading to more innovation and better services for customers.

Employee self-service portals are also expected to continue to grow in popularity. As younger generations enter the workforce, the demand for self-service options is likely to increase. Millennials and Gen Z are more tech-savvy and are used to having access to information at their fingertips. They expect to be able to access their payroll information quickly and easily, without having to contact HR or payroll staff.

Another prediction is that there will be an increased focus on data analytics in payroll management. By analysing payroll data, businesses can find trends and patterns, such as high turnover rates or absenteeism. This information can be used to make informed decisions about employee benefits and compensation, which can improve employee retention and engagement.

Finally, the use of blockchain technology in payroll management is another prediction for the future. Blockchain technology has the potential to improve security and transparency in payroll processing. By using blockchain, payroll information can be stored in a decentralized ledger, which can be accessed by authorized parties. This could reduce the risk of fraud and improve trust between employees and employers.


Payroll management solutions in Australia are evolving, with automation, digitalization, employee self-service, and mobile payroll becoming more prevalent. These trends are expected to continue, with predictions for the increased use of AI in payroll processing, continued growth of cloud-based software, and the popularity of employee self-service portals and mobile payroll.

As businesses adapt to these changes, it's important to stay up to date with the latest trends and technologies to remain competitive and improve efficiency. By embracing new payroll management solutions, businesses can streamline their processes, reduce errors, and improve employee engagement and satisfaction. With the predicted future developments, the payroll management industry in Australia is set to undergo major transformations, which will result in a better and more effective payroll management experience for employers and employees alike.


About Northbridge

In 2010, Northbridge came to life with a vision to revolutionise workforce solutions in Australia, inspiring transformative growth in the ever-evolving recruitment industry. Our mission was clear - to be the spark that ignites profound change for all our stakeholders.

Our foundation is built upon the pillars of diversity and collaboration, recognising them as the cornerstones of success. We've cultivated a profound understanding that paves the way for transformative journeys for all stakeholders and ensures the fulfillment of our purpose. Quality is at our core, responsiveness to your needs is our commitment, and we empathize with your motivations, no matter the context in which you find yourself today. Our organisation revolves around a set of unwavering values - passion, inclusivity, and evolution.

Our solutions cover Permanent Recruitment, Contract, SOW and Temporary Staffing, Labour Agreement - On-Hire, Payroll Management, and IT On-Demand.

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