Claims Specialist

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Claims Specialist

  • Location:


  • Sector:

    Government General

  • Job type:


  • Salary:


  • Contact:

    Rio Haina

  • Contact email:

  • Contact phone:

    02 91899074

  • Job ref:


  • Published:

    2 months ago

  • Duration:

    12 months

  • Expiry date:


  • Startdate:


ASAP Start Government Opportunity
$467 to $537 p/d excluding super
12 months! Sydney CBD location

Primary purpose of the role:
This role will be responsible for conducting review and re-calculation of PIAWE reviews for complex claim scenarios and provide technical advice to the remediation team.

Key accountabilities:
  • Collate, sort and supply data to the team leader to assist reporting and monitor progress against team targets.
  • Manage multiple complex claims scenarios and apply critical reasoning to ensure a high degree of integrity in the decision-making process
  • Guide the Reviewers when requested with conducting reviews and re-calculation
  • Liaise with claim stakeholders to advise process, obtain necessary documentation, advise outcome of reviews and facilitate remediation where applicable.
  • Collate and supply summary information regarding PIAWE review and remediation to team leader to assist with outcome reporting.
  • Liaise with current and former claims agents to facilitate timely remediation payments, track payment referrals and record payment volume and incidence.
more information on request. 

Essential requirements:
  • Full working rights in Australia
  • Portfolio management experience with an understanding of the complexities, interdependencies and diverse interactions between elements of a workers compensation claims portfolio.
  • Ability to exercise a high level of empathy and sensitivity to work with diverse stakeholders and identify the different styles of engagement required.
Next Steps 

This is for an immediate start so do not delay APPLY now below, or email for further information.

Rio Hania
Government Account Manager 
Number: 02 9189 9704
Suite 1.15, 98 Gloucester Street,
The Rocks, Sydney NSW, 2000 Australia

For this and other opportunities please visit

“We encourage people with disabilities and from other diverse backgrounds to apply. We do not discriminate based on disability.”
Only shortlisted candidates will be contacted. SPONSORSHIP IS NOT AVAILABLE for this role. Australian PR or Citizenship is required.